1. Introduction

DLT HUB DIGITAL INNOVATION CIC (“DLT HUB”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website https://dlthubcic.com or otherwise communicate with us.

If you do not agree with this Policy, please do not use our Services.

We are the data controller under the UK General Data Protection Regulation (UK GDPR) for the personal data we collect.

2. Information We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, company name (if applicable).
  
  
• Contact Data: Email address, telephone number.
  
  
• Technical Data: IP address, browser type, operating system, and usage data from cookies and analytics tools.
  
  
• Marketing and Communications Data: Preferences for receiving marketing from us and communications preferences.
  
  

We do not intentionally collect sensitive personal data (special category data).

3. How We Collect Information

We collect personal data in the following ways:

• When you fill out a contact form on our website.
  
  
• When you subscribe to our newsletter or email updates.
  
  
• When you communicate with us by email or other means.
  
  
• Through automated technologies such as cookies and analytics tracking.
  
  

4. How We Use Your Information

We use your information for the following purposes:

You can withdraw your consent to marketing communications at any time.

5. Sharing Your Information

We may share your data with:

• Service providers (e.g., website hosting, email delivery providers, analytics providers like Google Analytics).
  
  
• Professional advisors (e.g., accountants, legal advisers).
  
  
• Authorities if required by law or to protect our rights.
  
  

We ensure any third parties respect the security of your data and comply with UK GDPR obligations.

6. International Data Transfers

Some of our service providers (such as Google) are based outside the UK. Where data is transferred internationally, we ensure appropriate safeguards (such as Standard Contractual Clauses approved by the ICO) are in place.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, regulatory, and accounting purposes.

Specifically:

• Contact enquiries: retained for up to 12 months.
  
  
• Newsletter subscription data: retained until you unsubscribe.
  
  
• Analytics data: anonymised where possible and retained according to provider settings.
  
  

8. Your Data Protection Rights

You have the following rights under UK GDPR:

• Right to access your personal data.
  
  
• Right to correct inaccurate data.
  
  
• Right to erase your personal data (“right to be forgotten”).
  
  
• Right to restrict processing.
  
  
• Right to object to processing.
  
  
• Right to data portability.
  
  
• Right to withdraw consent at any time (for consent-based processing).
  
  
• Right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
  
  

You can exercise these rights by contacting us at [email protected].

9. Cookies and Tracking Technologies

We use cookies and similar technologies to collect Technical and Usage Data.

For full details, please see our separate [Cookie Policy].

You can manage cookie preferences via our website’s cookie consent banner.

10. Security Measures

We implement appropriate technical and organisational measures to protect your personal data, including encryption, secure hosting, and restricted access. However, no online service can guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please read their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will revise the “Last Updated” date. If changes are significant, we may notify you by email where appropriate.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

📧 [email protected]
🌐 https://dlthubcic.com