1. Agreement to Terms

By engaging DLT HUB DIGITAL INNOVATION CIC (“DLT HUB”, “we”, “us” or “our”) for digital platform design, development, or consulting services (“Services”), you (“Client” or “you”) agree to these Terms and Conditions.

If you do not agree with these Terms, please do not use our Services.

2. Services and Deliverables

We offer:

• Ideation and conceptualisation;
  
  
• UX/UI design services;
  
  
• Web platform development services;
  
  
• Consultancy related to digital projects.
  
  

All services are subject to the scope and specifications agreed upon in a written proposal or Statement of Work (“SOW”).

3. Fees and Payment

• All fees will be agreed in writing before work begins.
  
  
• Unless otherwise agreed, payment terms are:
  
  
  • 50% deposit upfront.
    
    
  • 50% upon project delivery or major milestone completion.
    
    
• Invoices are due within 14 days of the invoice date.
  
  
• Late payments are subject to a 4% interest rate above the Bank of England base rate.
  
  

4. Intellectual Property

• All intellectual property rights (“IPR”) in materials we create remain with DLT HUB until full payment is received.
  
  
• After full payment:
  
  
  • We assign you all rights, titles, and interests in the project deliverables.
    
    
  • We retain a non-exclusive licence to use non-confidential parts of the deliverables for promotional purposes (unless otherwise agreed).
    
    

5. Client Obligations

• You agree to:
  
  
  • Provide necessary access, feedback, content, and approvals promptly.
    
    
  • Ensure that all materials you supply do not infringe third-party rights.
    
    
  • Cooperate with us to enable effective project delivery.
    
    

6. Project Timelines and Changes

• Timelines are indicative and subject to dependencies on the Client’s timely inputs.
  
  
• Changes to the project scope after initial agreement may require additional charges and updated delivery schedules.
  
  

7. Support and Maintenance

• Basic support for defects directly caused by our work is provided for 30 days after project delivery.
  
  
• Ongoing maintenance or further support requires a separate maintenance agreement or purchase of a support plan.
  
  

8. Warranties and Disclaimers

• Services are provided “as is” without warranties except as expressly agreed.
  
  
• We do not guarantee compatibility with third-party systems unless expressly stated.
  
  
• All implied warranties (fitness for purpose, merchantability) are excluded to the extent permitted by law.
  
  

9. Limitation of Liability

• Our total liability is limited to the total fees paid to us for the relevant Services.
  
  
• We are not liable for indirect, consequential, or punitive damages.
  
  

10. Termination

• Either party may terminate:
  
  
  • For convenience, with 14 days’ written notice.
    
    
  • Immediately, if the other materially breaches these Terms and fails to remedy the breach.
    
    
• On termination:
  
  
  • You must pay for all work completed.
    
    
  • Any licences or rights granted to you under this Agreement cease if payment remains outstanding.
    
    

11. Governing Law and Jurisdiction

These Terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

If you have questions about these Terms, please contact us:
📧 [email protected]
🌐 https://dlthubcic.com